Retail & Technology

Gold up fifty, diamonds down fifty-eight: Luk Fook's split quarter

Retail sales rose 32% in April-June and gold same-store sales gained 50%, but diamond same-store sales fell 17% group-wide and 58% on the mainland. Chow Sang Sang grew 16%. Both chains kept closing stores.

By The Counter Desk

Photograph: GAOSORUELA · CC BY-SA 4.0 · Wikimedia Commons

What changed

Luk Fook's first fiscal quarter reads like two companies filing one report. For the three months to June 30, the Hong Kong jeweler's retail sales rose 32% year over year and group same-store sales gained 39%, with Hong Kong and Macau up 41% and the mainland up 22%.

What it means

  • Yesterday this desk wrote that Hong Kong's gold counters were running hot; today the ledgers confirm it, and put a number on the cost. A 50% gold quarter and a minus-58% mainland diamond quarter are the same fact seen from two sides.
  • The wedding stone has lost the argument for the mainland customer's wallet, and the bullion counter has won it. Retailers everywhere should read those two numbers together before planning next year's showcase.

Key figures

RETAIL SALES, GROUP+32%
GOLD, SAME-STORE+50%
DIAMONDS, MAINLAND−58%
STORES CLOSED, Q1−148

Source: Luk Fook, three months to June 30

Two companies, one filing

Strip out the shine, though, and the quarter splits cleanly along product lines: gold same-store sales surged 50%, while diamond same-store sales fell 17%. On the mainland, the diamond number was a startling minus 58%.

RETAIL SALES, GROUP+32%

Same-store sales, April–June · percent change, year on year

Gold, Hk & Macau+55%
Gold, Group+50%
Gold, Mainland+21%
Diamonds, Group−17%
Diamonds, Mainland−58%

Source: Luk Fook, three months to June 30

The customer stopped waiting

The gold side of the ledger no longer even blames the price. Same-store gold sales rose 55% in Hong Kong and Macau and 21% on the mainland, and the company observed that "consumers have gradually adapted to the high gold price environment".

That is the quiet capitulation the trade has been waiting three years to hear: the customer has stopped treating four-thousand-dollar gold as a reason to wait, and started treating it as the reason to buy.

Across town, Chow Sang Sang told the same story at a lower amplitude. Retail sales value rose 16% for the June quarter, with same-store sales up 17% in China and 30% in Hong Kong and Macau, driven by steady local demand and returning tourist traffic.

Gold jewelry held its bid throughout; the company credited its signature collections for keeping customers at the counter through the price swings.

Same-store sales, April–June · percent change, year on year
Figure
Gold, Hk & Macau+55%
Gold, Group+50%
Gold, Mainland+21%
Diamonds, Group−17%
Diamonds, Mainland−58%

Bars show magnitude; diamonds moved down, gold moved up One report, two businesses. Carat Capital graphics desk.

Fewer, better doors

What neither company is doing is opening stores. Luk Fook closed a net 148 locations in the quarter, taking its global count to 2,857, even as it opened a self-operated store in Singapore, launched a licensed shop in Vietnam, and penciled in 30 net new overseas stores across two more countries for the fiscal year.

Chow Sang Sang closed a net 49 shops in the first half, ending June at 776. The playbook on both sides is identical: fewer, better doors, and a counter that sells metal first.

The story so far

  1. Gold counters run hot: Chow Tai Fook's quarter and the bullion window
  2. Up 8.6%, in fewer boxes: America's half-year at the jewelry counter
  3. The Asia ledger: record profits at the gold counter while the West grinds

Go deeper

Method

Bars show magnitude; diamonds moved down, gold moved up

Sources2